1. Is there a new member discount?
New student discounts are offered on a regular basis with various promotions. Please check with the administration office for details on current promotion.
2. Do I get discounts for multiple classes and programs?
Yes, multiple classes and programs are discounted. Multiple classes for the same type of class are discounted on the fee schedule already. Register a primary program and any additional program of the same value or less will have substantial discounts. Check with the administration office for details on multiple program discounts.
3. Is there children and seniors discount?
Yes, children 18 and under and seniors 65 and above enjoy a 10% discount off their primary program. Additional programs for individual member are discounted separately. Check with the administration office for details on multiple program discounts.
4. Is there family member discount?
Yes, we do have a family member discount. The membership in the family at the highest value is the primary membership. Other family members register at the same or lower value are considered additional members. If you are already a member and your family member registers a higher value membership, the new membership becomes the primary membership. Each time a family member joins the school, the family member sequence will be recalculated. Discount will be calculated based on the remainder of all existing memberships. The 1st additional family member is entitled a 10% discount, the 2nd additional member is entitled a 20% discount, the 3rd at 20%, the 4th at 30%, the 5th and above at 40%. Please note, family member discounts are only applied to the members’ primary program. Additional programs for individual member are discounted separately. Check with the administration office for details on multiple program discounts.
5. Who qualifies as family member?
Qualified family members are: brothers/sisters 18 years old or under, spouse, parents and children.
6. What if I can’t come to classes?
We do have membership policy that deals with missing classes. You can make up for missed single classes, apply for membership extension or freeze your membership. Conditions apply. Please check with the administration office for details.
7. What is the dress code?
You must wear the school uniform to attend classes. If you have any conditions which disallow you to wear the school uniform , i.e. medical or religious, you must get permission prior to joining a program.
8. What shoes can I wear in class?
Street shoes are absolutely not allowed. Wear in-door non-marking workout shoes. Shoes with thick soles are not appropriate for martial arts training and therefore are disallowed for safety reasons. Please ask an instructor for advice if you are not certain. The school keep a stock of popular sizes of shoes for sale. If you have a medical condition that you must wear special footwear, you must get permission prior to joining a program.
9. How do I address the instructors?
Address the instructor with the title: shifu (teacher) is always appropriate. If the instructor insists on being addressed by name, you can do so.
10. What if I’m late for class?
If you are late for class, Walk in quietly when appropriate without disturbing other members in class. Walk along the wall to the back and stay at the back of the class.
11. What if I can’t do certain movements in class?
Do not attempt the exercises if you are not comfortable with them. Let your instructor know and ask for alternative exercises. If there are many movements you can’t do, consider switching to a different program.
12. What is the food and drink policy?
Food is not allowed in the gym area. You can bring one bottle of water in the gym area.